Platform Support | Web (Cloud), Windows (Desktop), Mobile (iOS, Android), Compatible Desk Phones |
Key Features | Voicemail, call transfer, call queues, auto attendants, call forwarding, caller ID, transcription, and cloud voicemail |
Integration | Fully integrated with Microsoft 365 and Microsoft Teams; works with Outlook, SharePoint, and third-party phone systems via Direct Routing |
Calling Options | Use Microsoft Calling Plan, connect your telecom provider with Direct Routing, or use Operator Connect |
Security & Compliance | End-to-end encryption, multi-factor authentication, compliance with GDPR, HIPAA, ISO/IEC 27001 |
Microsoft Teams Phone
$198.00 incl. GST / year
Microsoft Teams Phone Standard enables cloud-based calling within Microsoft Teams, allowing users to make, receive, and transfer calls across landlines and mobile phones. It includes features like call forwarding, voicemail, audio conferencing, and call queues, all integrated into the familiar Teams interface. When paired with a calling plan, it offers a complete enterprise-grade phone system without the need for traditional PBX hardware.
Ideal for businesses looking to streamline communication with a modern, scalable cloud telephony solution.
VoIP and PSTN calls
Make and receive calls with other Teams users or people with public switched telephone network (PSTN) numbers.
AI-generated summaries and insights
Get AI-generated notes, real-time summarization, and call insights with intelligent recap and Copilot in Teams Phone.
AI-based speech enhancements
Stay connected from anywhere and be heard clearly with voice isolation to suppress other voices and background noises.
Collaborative calling
Collaboratively manage calls with advanced call handling and transfers, call forwarding, simultaneous ring, and busy-on-busy settings.
Accessible calling features
Review recordings, transcripts, and voicemails at your own pace with playback controls, and see call captions and transcripts in your preferred language.
Teams-certified devices
Choose from Teams-certified device options and get a familiar calling experience no matter what device you’re using.Microsoft, Microsoft, Software
Microsoft, Microsoft, Software
Microsoft, Microsoft, Software